Scheduled alarms: Automatic guard verification in evalink talos

With evalink talos, you can trigger alarms on a specific time and/or day of the week automatically.

In the following steps, we will describe an interesting use case in which guards are automatically notified by SMS at the start and at the end of their scheduled shift.

Start by creating a Schedule representing the guard's shift. Then, click on the bell icon (top-right corner in the tab “Schedule”) and configure the alarm codes that will be triggered the moment the Schedule becomes active or inactive.

Then click on the "Save Schedule".

evalink talos_alarm verification_1.png

In the above image, the active alarm code is guard-schedule-active, and the inactive code is guard-schedule-inactive.

Following these steps, an alarm will be triggered automatically at the beginning and at the end of a Schedule. You can use this alarm in Workflows and perform further actions.

Now, let's explain a possible use case of Scheduled Alarms combined with Twilio service.

In our example, a guard is notified automatically at the beginning of the shift and is asked to verify if they are ready to start.

The Workflow runs automatically and does not need any interaction with the Operators. If the guard is ready and the reply received is positive, the Workflow will close automatically. In any other case, a relevant alarm is triggered and sent to the talos User Interface.

At the end of the shift schedule, an SMS is automatically sent to the guard informing them about the "end of duty".

evalink talos_alarm verification_2.png

In the above image, we see that the “start of shift" workflow is triggered by the the guard-schedule-active alarm that we had previously configured to be sent automatically (orange area).

In the positive case (the guard replies with SMS OK), the outcome is highlighted in green: Close Workflow.

In the other case (e.g. the guard is still not replying after two SMS, enters the reply code incorrectly twice, or if there’s a connection error), the alarm is forwarded to the talos User Interface for the Operator to act (red areas).

In the step Automated Decisions --> Twilio SMS Verification we need to configure the guard's phone number, the text message sent, and the possible replies.

evalink talos_alarm verification_3.png