Customer stories

abacon was looking to optimize their processes and increase their customer experience. With Sitasys, abacon found a partner who could offer them these solutions and who is willing and able to consider their wishes.

To maintain its strong position in the security industry, Protectas’ goal is to achieve Operational Excellence. This means continuously improving their value chain and creating added value for their customers. Therefore, they choose to partner with Sitasys to offer to its customers' mandatory connections and connections via new transmission protocols, but also to advance the automation of administrative processes.

SECONTEC is one of the leading providers in the field of video surveillance in the German-speaking market. Due to many influences in outdoor areas, video surveillance is a complex task. A vast number of false alarms and messages must be handled by the operator team every day. In the past, this led to a high workload for the employees during peak times.

PLANPROTECT's business model relies on a digital guard in the form of a state-of-the-art emergency call and service control center and trained staff, which checks incoming alarms within seconds and takes immediate action in the event of a real alarm.

CURA Security GmbH based in Nordhorn, near the Dutch border, has been in a state of continuous growth since its foundation in 2007 by Benno Koekkoek, managing partner of CURA. As the lifespan of their hardware has always been a major concern for CURA, it was now time to take the next step towards modernizing their alarm management system together with evalink.