About

Secontec and evalink talos

Better alarm management to release pressure on resources during peak times.

Overview

SECONTEC is one of the leading providers in the field of video surveillance in the German-speaking market. Due to many influences in outdoor areas, video surveillance is a complex task. A vast number of false alarms and messages must be handled by the operator team every day. In the past, this led to a high workload for the employees during peak times.

About the company

SECONTEC is the market leader for innovative security solutions, developing and installing innovative security systems for automotive, industry, logistics, retail and many other industries. Thanks to modern camera technology, intelligent software and remote monitoring, the SECONTEC video alarm system, the company creates a completely new level of security for the properties and valuable objects of their customers. Their technology is significantly cheaper, faster and especially also more effective than any conventional security guard on the customer's premises.

Industry
ARC
Region
Germany
Headquarters
Hannover
Company size
Small
Business type
Security

Solution

Highest efficiency and reliability of alarm management through AI-supported video processing with NXG GENESIS and evalink talos.

NXGEN Technology is dedicated to making video alarm processing safe and easy for operators. A high degree of automation and state-of-the-art technologies play a vital role in this vision. Video solutions are connected via open standards or API integration so that all common manufacturers can be supported. The NXG GENESIS platform is, therefore, wholly manufacturer-independent.

NXG GENESIS convinces with its innovative approach. Actively learning artificial intelligence coupled with smart video analysis procedures, ensure a continuous increase in active false alarm filtering over the entire time. Automatic object recognition and categorization, the secure filtering of non-relevant messages (e.g., insects, rain or snow, light reflections), is constantly improved by the learning algorithm and reliably sorts the events. The system becomes more efficient day by day, layer by layer. This results in an optimal prioritization of the real events to be processed by the operator team. The alarm management platform evalink perfectly rounds off the solution with automated procedures, clearly defined processes, and digitalized documentation.

Results

After the shortest time, more than 75% of the incoming alarms could be closed reliably without operator intervention because there was no dangerous situation or redundant events— a welcome relief for the team, which can focus on the real, qualified alarms. After the successful test phase, all objects that SECONTEC monitors for its customers will be successively connected to the future-oriented platform. This means that nothing stands in the way of the company continuing its successful development as a technology leader in the future.

“Every alarm message requires the full attention of our operators. Now they can focus on real alarms and much more efficiently protect the objects and values of our customers. Thanks to the high degree of automation and digitalization of our processes, this innovative solution opens completely new growth prospects, as we can secure many more objects with the same number of staff in the control center.” - Romuald Kowalik, Founder & Managing Director at SECONTEC.

Most frequent integrations
  • NXGen
  • evalink API

Favorite features
  • Automated workflows
  • Alarm filtering
  • Digitalized process documentation

Additional links