evalink alarm management

evalink devices

Welcome to release notes. We’re constantly improving our features for you. Find documentation of all new evalink features, platform updates, and improvements here.

Latest releases in the evalink ecosystem

Release notes

evalink Release Notes

Subnet: In addition to the existing point-to-point VPN connection, it is now possible to access the entire subnet of the destination network.

CP210x Driver: The CP210x USB to Serial Adapter driver is now included, allowing adapters with this chipset, such as USB to Serial or USB to Zigbee.

Release 3.12.1

Mobile: Applications can now be installed & updated via mobile

Install: Application data can be deleted after uninstallation

Telegraf Enhancements: Reduced the number of metrics sent to evalink analytics

Sorting: Added support for parameter sorting

SSL: Added option to auto-generate TLS/SSL certificates

Uncritical Fault after Update from the old Firmware

Updating from a very old firmware version could trigger the Uncritical Fault (if configured). This has been resolved.

Extended internal timeout to improve reliability when registration takes longer than expected.

Release 3.12.0

Various UI performance improvements for tenants with high alarm loads.

Release 2.4.1

Managers can now update user statuses from the 'Manage operators' view by clicking on the user's status.

It's now possible to add a code word for root contacts and automatically update it for all linked contacts.

"Check condition" workflow steps now support additional conditions.

You can now enable new sidebar filters in your company table settings.

Sequrix alarm mappings can now be manually defined in the integration.

FTP receiver now has versioning and audit logging.

Improved keyboard navigation in Settings/Sites/Site Groups.

Allow more than 1 farwest receiver per site (Farwest VoIP+Farwest IP).

Support search for MAC address with : in it.

Add Indonesian and Dutch in Twilio integrations.

EagleEye streams now load properly in a sharelink.

Delayed alarms in the queue now show the time of arrival in the queue.

It's now possible to set "Required Acknowledge Count" in Twilio steps when using Role or Call List option.

Site health is now always correct even when multiple concurrent rules are changed at the same time.

Manually changing the alarm supervision status now generates an event log entry.

Operators are no longer appear "Away" when their busy in a call.

Improved design of alarm attachments for large comment workflow view.

Organizational units with a large number of sites hide the site tree for performance reasons.

Manually adding dates to a schedule always preselects the current date.

Removing an installer from a company that is still linked to a service company is no longer possible.

Twilio VoIP integration now automatically sets up infrastructure for virtual device calls in Twilio.

Status rule buffers no longer completely override schedule buffers if only one is set.

Improved presentation of long UI messages, e.g. follow-up events.

Outgoing calls no longer cancel ringing incoming calls.

Fixed issue when switching back and forth between manual workflows that contains step references.

"Time ago" indicators are now more accurate (up to a full hour).

Long virtual device SIP passwords are now stored correctly.

Users can now see most of the incoming messages from their FTP devices in their FTP receiver log.

Brivo integration with region selector now works properly on site level.

Drilling down on a dashboard chart redirect to a proper page now.

Release 2.14.0

Now delivers detailed metrics for Docker applications

Includes traffic metrics for all interfaces, directly accessible in evalink analytics

Scalability: Support expanded to 128 hosts on TNA Connect and 64 hosts on ipTNA4i

Bulk Configuration: Global settings for Interval and Retries are now available for faster (re-)configuration

Parallelization: Enables simultaneous host checks, significantly reducing the overall supervision time

Release 3.11.1

Introducing random schedule alarms. A schedule with enabled alarms can now have a "random alarm count" on every entry, which facilitates use cases like remote guarding, where the operator should randomly check in throughout the day/night.

Introduction of a new PDF Report "Workflow Form" - which is a report that combines all filled-out forms in the workflow and allows the operator to directly send it to one of the recently called contacts via the "send" button in the "executed forms" tab.

App Users are now available on the "Share" page of a site.

The Call Contact step now stores the calls in its result for later access.

The load data from the XLS step no longer resets the selection when the file is replaced.

The "Executed Forms" tab now shows a combined form of all workflow form steps while working on an alarm.

The "Executed Forms" tab now saves changes automatically.

The workflow Form step now supports templates to dynamically pre-fill form fields already in advance.

The "Check Condition" workflow step now supports additional conditions (if/else if/else).

The Open Alarms/Open Workflows view on the site overview is now collapsable for sites that have constant automated workflows so that buttons can be accessed more easily.

The "parked until" time on parked workflows is now also displayed properly for sites having long addresses.

Custom Fields are now always filled when exporting sites from the site list.

Virtual FTP Receiver virtual device fields can now be filled without them resetting when a file has been received.

Release 2.13.1 - Patch

When enabling the Farwest IP Receiver on a site, users can now select protocols from multiple Farwest instances.

Telegraf Integration: Telegraf was added for easy metrics delivery to evalink analytics.

Application Logs: View Docker application logs directly from the TNA web server.

Auto-Update Applications: Applications can now update automatically if configured.

LibreNMS Deployment: A new Portainer template for 'LibreNMS' enables quick deployment in seconds.

Dashboard Application Status: The status of all Docker applications is now shown on the dashboard.

Supervised Applications: Docker applications are monitored and will restart automatically if any issues occur.

CPU Temperature Display: The CPU temperature is now displayed on the dashboard.

UI/UX Enhancements: Various interface and design updates for a more polished experience.

Faster Transfers: Significantly improved data transfer speeds.

New APN Support: Added auto-connect support for the 3iot.com APN.

Ethernet Speed Display: Ethernet connection speed is now shown in QuickTest.

Enhanced Integration: Remote Access can now be used alongside Stunnel without conflicts.

Release 3.11.0

All Virtual Receivers now support ProxyProtocolV2 to retain the source IP when connecting through a proxy

Introduction of Virtual Device calls, all Virtual Receivers now support configuring SIP credentials and using the Twilio VoIP telephony integration to automatically register and queue incoming panel calls for two-way audio verification!

On incoming Virtual Device calls evalink automatically creates an alarm to notify the operators about the hanging panel call

New workflow step "Load XLS" to inject excel files into a workflow for further processing

New workflow step "Form" to collect form data from the operator and use this info later in the workflow

New tab "Executed Forms" in the workflow handling window, which allows the operator to fill / change form data from the workflow

New workflow step "Run Shortcut", which can be used to automatically perform some shortcut action like showing a specific tab

FTP Receiver - FF HTTP API is now available. It's possible to utilize devices which uses FF protocol to send files.

Mass Alarm Actions now support increasing or decreasing the severity instead of just overriding it to a new value

The Brivo integration URL is now configurable in the Brivo integration

evalink talos is now available in Indonesian

Jobs are now available in the Installer Portal and on Share Links when the new Share Jobs permission is enabled

It's now possible to edit the job description

API Tokens now support a new "Send Messages" permission to send chat messages to operators or channels

Introduction of a new "Company:ManageGlobalEntities" permission, which controls whether a user can edit global workflows/schedules/contacts.

The current counter of the Repetition Counter step is now accessible in manual workflows so that it can be used in workflow logic

Changed the tcp connection settings for some ftp client where their transmission was interrupted

The operator status now works more reliably when the operator is working in multiple tabs

The Virtual Fibro Receiver now supports Hexadecimal accounts

The height of the IFrame to show embedded Alarm URLs directly in the workflow handling window can now be adjusted in the user settings

Virtual FTP Receiver now supports Receiver Logs * It's now possible to pass-through alarm types to the SequriX workflow step

New workflow settings option "Reevaluate workspace after parking" - when enabled evalink will update the workspace of the workflow automatically after parking, per default the workflow stays in the workspace it was created in.

Job description changes are now recorded in the job comments

Criteria mappings now support a description field to add some text info about it.

Release 2.13.0

You can now use multiple USB-to-Serial cables of the same type and chipset simultaneously.

New versions available: Portainer (2.21.4); Node-RED (4.0.5-Debian); File Browser (v2.31.2)

Release 3.10.2

Now supports multiple parallel connections 

Ethernet and serial connections can be used simultaneously 

Application logs are now rotated to prevent excessive log growth and optimize storage usage

A warning is now displayed when the context store is changed, alerting users that context-related nodes will be reset

[info] output is no longer logged to file, which helps extend the eMMC lifespan

Release 3.10.1

evalink now displays an indication if an operator is on a call, which greatly helps supervisors manage their operators

All places where emails can be sent to customers now have a contact lookup to quickly find email addresses

Contact phone schedules can now wrap over midnight to have an easier time configuring night shift

The Virtual DC09 Receiver now supports a new checkbox in the integration dialog to generate only ASCII-compatible encryption keys for new devices

When manually switching a workflow, the whole workflow history is now preserved so that the full set of operator actions remains visible

The Virtual SPC Receiver now downloads a daily backup of the alarm panel, which can be used for recovery if a panel breaks

The Virtual SPC Receiver now supports a new integration option to sync the time of the panel once per day automatically

Deleted sites can now be restored from the audit log (subresources of the site currently aren't automatically restored with it; they have to be restored manually)

The Virtual Galaxy Receiver now supports account pools for dedicated account ranges

It's now possible to do a batch download of alarm attachments from the events list using the "Download Attachments" option

Improved keyboard navigation in all forms; input fields can be easily switched with arrow keys now

Alarms can now assigned to users via drag and drop in the next-generation alarm queue view

The Virtual VdS Receiver now also accepts alarms for line 0, which was previously not supported (will become active on 25.10)

The Virtual VdS Receiver now supports remote control on alarm systems that use an alternative mechanism for acknowledging remote control operations (state change instead of acknowledging) 

Manual PDF Report generation now works properly for all user roles, even when using IP Whitelisting in the evalink company

Downloading a File from a Site or Site Group now triggers an audit log in every case * WebHook dynamic templates now work properly when the web-hook is going to another evalink region as the caller resides in

When creating a new job, evalink no longer automatically selects the OTHER job type to prevent operator mistakes

Virtual Device SIP credentials no longer contain special characters

Milestone cameras are now always displayed in the "check milestone camera" workflow step, even if no server is selected

The Virtual TNA Receiver HTTP Destination feature has been hardened to be more stable with complicated web apps

IFrames attached to an alarm via attachment.URL link now has the permission to use the browser microphone

Release 2.11.1 - Patch

'File Browser' is available for installation to upload, download, and edit files from all the applications

All applications can now easily be updated with one click

Option to set the default context storage, allowing data and objects to be saved temporarily or persistently

Option to start Node-RED in 'safe mode' to help with troubleshooting

SNMP can be enabled in the 'Palettes' section like any other protocol

Default mode set to 'Raw' instead of 'Sitasys'

Improved connection stability and reliability

Event added to log the reason for an actor change

Release 3.10.0

Generic Receiver connectors now support a new configuration flag, which enables sending 10-digit account status messages to the 0000 system account

The SIA DC-09 Alarm Dispatcher now supports sending extended data via the extended-data and extended-data-JSON alarm headers

The VdS Alarm Dispatcher now supports setting the forwarded account field on the site

Long test comments are now better displayed in the event log

Improved file handling of files with non-Latin characters

The custom alarm sound is now going back to lower priority when the alarm queue no longer contains high-priority alarms

SIA DC-09 and Generic Receiver now put ASCII message blocks in the alarm message field

Various improvements in the Generic Receiver custom protocols implementation to support more dynamic configurations

Fixed tables and workflow view scrolling unexpectedly in certain scenarios.

Root Contact Phone Numbers can now have a valid time window/time of day

The Virtual TNA Receiver now supports Application Destinations to access local applications behind the TNA

evalink is now notifying you if multiple users are looking at the same Site to help connect people working on the same case

Alarm Types, Alarm Definitions, and Event Definitions are now versioned

The Virtual DC09 Receiver Integration now has a new option to force only ASCII-compatible keys when registering a new panel

You can now make use of the Generic Receiver to customize alarms that are pushed to evalink via API by registering a global Generic Receiver with the same account as the evalinkDeviceId of an alarm pushed via API

The Alarm Dispatcher now supports setting a dynamic line number for the SurGard protocol

New user actions are now available in the audit log: Login/Logout/Site Access/File Download

Invalid workflows are now disabled upon importing to prevent having an inactive imported workflow

AJAX Cloud signaling can now be used with the Virtual DC09 Receiver without causing issues when Ajax is sending unknown accounts, which was previously blocking the transmission

Dropdowns and Tables have been improved to be more usable with the Keyboard

The Virtual VdS Receiver now supports up to 300s polling interval for SecurIP connections when using custom SLAs

The "Big Comments" workflow layout now indicates if a site has files or not using a badge showing the amount of files

The Jobs Table Layout can now be customized

The alarm history of alarms attached to a workflow now indicates when the workflow was switched

Multi-Line event log remarks now appear as one entry previously, they were split into multiple entries

All Virtual Receivers now support setting the credentials manually upon creation

evalink now shows a warning when an operator tries to close a workflow that still contains unacknowledged alarms

All models now support common Keyboard Shortcuts to navigate the modal with the keyboard

The Site Template HTTP Resource now supports interacting with an XML API

Custom field values on the site overview can now be copied with a simple click

Italian phone numbers are now formatted properly

Long test mode remarks no longer hide the test buttons in the site test dialog

The Workflow "Site Type" condition now works as intended

Alarms with attachments are now clearly indicated in the table with a camera icon

Updating zone event codes now requires the Device:MutateCriteriaMapping - to ensure only users allowed to mutate alarms can use the zones to mutate the event code of an alarm.

Release 2.11.0

Node-RED is available as a one-click installation

You can use the one-click installation for managed applications OR Portainer for advanced deployments.

There are no port restrictions anymore for network destinations.

The queue of it can be cleared, i.e. in case of wrong separator, which results in a huge amount of alarms towards evalink

Support for new Telit modems (LE910C4-EU M0F.670013).

Release 3.9.2

Docker (TNA Connect V2 only / Subscription)

Run applications on your device using Docker.

You can use a simple one-click installation for managed applications or Portainer for advanced deployments.

Easily and securely access web services on your device and the local network with evalink talos.

Device Links ensure that any USB Serial Device always appears with the same name, which is especially important for Docker.

Improved the log page to make support and debugging easier.

Release 3.9.0

New columns "Delayed Until" and "Wait for Restore" are available in custom table layouts

If a specific alarm is currently delayed, inspecting it now directly shows you the "delayed until" value.