Security Management: 6 must-have features of a modern security system

The future of security is connected. That's what industry experts like SIA and providers of modern security solutions experts such as AWS and Accenture keep on pushing across the Internet. With all the buzz surrounding interconnected devices in the areas of smart home, IoT, and AI, it's no surprise that the security industry is leaning towards a holistic approach to security, where systems speak to each other to better protect people and assets.  

But what else makes a sound security management system? Let's dive right in. 

2 Security Management Systems to better protect people and assets 

Security management guides, directs, and coordinates an organization for all of its security activities. It is described as a holistic process that begins with identifying all assets of the organization: Its buildings, systems, machines, employees, and procedures. The core processes of managing security providers include planning, designing, and implementing measures for a given level of security to manage the security environment with all its security policies and mechanisms. They develop, document, and implement policies and procedures to protect enterprise assets best.  

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No matter which area of security a system is applied in, continuous review, control, and skills development play an essential role in security management due to its iterative nature. The two main fields in which systems are needed to manage security are cybersecurity, where SIEMs are needed to prevent data breaches and keep all kinds of information and networks protected, and physical security.  

But what's the difference exactly? 

SIEM - Security Information and Event Management

Suppose you're looking for a system that can provide in-depth security insights and support new types of data to better understand the evolving threat landscape. In that case, a SIEM (Security Information and Event Management) system might be the solution. SIEM systems of any kind uncover anomalies in user behavior by leveraging artificial intelligence to automate many of the manual processes associated with threat detection and incident response. As single systems to manage the security of an organization, SIEMs have become indispensable components of modern security operation centers (SOC) for security and compliance management applications.

PSIM - Physical Security Information Management 

Systems designed for the demanding tasks of managing physical security hold the potential to help improve the overall security efficiency of the surveillance infrastructure. The so-called PSIMs, short for Physical Security Information Management systems, integrate a wide variety of security applications and devices that are controllable in one comprehensive user interface. PSIMs capture and correlate events from the applications and devices into a unified picture that mirrors the on-site situation, enabling critical situations to be identified immediately. 

What to look for in a Security Management System? 

Driven by digital transformation initiatives and the growth of remote work, enterprise networks today have become increasingly complex. It is not uncommon for them to consist of multiple security systems and environments, such as mobile and IoT devices, built both on-premises and in cloud-based architectures.  

How do security organizations encounter this complexity best? The simple answer is by using an integrated system that can connect the many different security systems. Let's dive into the features of good security management systems and what to look out for when selecting a platform to manage security most efficiently. 

Centralization of Services 

By providing a centralized platform for managing enterprise security, integrated systems maximize the value of an organization's security team and can eliminate inefficiencies in their daily security operations. How? First, by minimizing the number of overlooked threats. Second, by saving security teams significant time: They no longer have to learn, operate and monitor multiple standalone systems, but only one.

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Open Architecture 

To ensure that an organization's buildings, employees, products, and data are safeguarded, security managers can choose from various security management systems on the market: While some are entirely proprietary, the more modern systems are open to interfacing with third-party systems. As a general rule of thumb, the more open a platform is, the more logic and intelligent links can be built in.  

evalink talos' open architecture supports almost every standard signal from devices and protocols, setting up communication between different systems in the easiest way. 

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Automation Capabilities 

In times like ours, security can no longer be managed manually. Many essential sub-areas of safety management, such as alarm management, have become too complex for operators to handle purely manually. The myriad signals and flood of alarms in the service operation centers (SOC), which indicate potential problems on a daily basis, require operators' constant attention to ensure the protection of customers, assets, and values.  

Security professionals that still work with manual security management systems unnecessarily burden themselves with work that could (and can!) easily be done for them by a platform that offers automation facilities.  

Modern alarm management solutions like evalink talos provide a complete set of inbuilt automation tools to automate alarm verification through video, audio, and text-to-speech capabilities, driving tremendous efficiency into security organizations. By using flexible and easily configurable workflows that specify how an incoming alarm is handled, operators free up a lot of time which they can use to re-focus their attention on the job.  

Availability of Services 

Availability is about protecting systems' functionality to ensure that data is fully available when security teams need it for making decisions. As network structures and physical security become increasingly complex to secure with the ever-changing threat landscape, organizations must be able to rely on a robust security management architecture to keep pace. Combined with its cloud-based model, evalink talos is fulfilling the most demanding standards in the security industry, offering more security, availability, and reliability than classical on-premises solutions. 

Consistent Processes 

Deciding to go for a security management system that runs on a fully managed platform comes with the benefit of process standardization. This allows businesses to benefit from the same processes across multiple sites, ensuring operational consistency and efficiency. Since the processes can be reused as often as desired, new sites and services can also be set up in no time. 

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How is that possible? By providing their users with the ability to create templates of all kinds, fully managed security solutions ensure that businesses can apply the same quality of service delivery across their locations. And it's not only buildings, cities, and countries in which operational consistency drives efficiency steadily. Having standardized processes and consistent execution of procedures in place also greatly improves the quality of communication between and with security teams since procedures are clear and stated for everyone.  

A practical example of the standardization of processes is workflow templates in evalink talos. They ensure consistent processing of incoming alarms but can still be specified individually for each type of alarm.

System Integration 

Modern security management systems link individual security systems to work together seamlessly, creating more value as a whole than as standalone. These integration capabilities comprise 3rd party systems but are not limited to them. Even an organization's own systems, such as smart home devices like building automation, climate control, video surveillance, and access management, can cooperate integrally with each other if you choose a security management platform that brings them all together in a unified way. That way, they allow the management of all security systems from one single application in a very centralized way. 

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The benefits of system integration? Almost innumerable. By combining data from multiple sources, systems do not only become smarter, but more effective. As a result, security teams using an integrated security management platform can achieve a higher level of reliability in delivering security services to their customers. Alarm management, for example, often involves connecting numerous systems with different protocols to a security operations center's alarm monitoring software. As a result, customers increasingly expect a holistic approach to security services that require the interaction of many systems. Our evalink marketplace is designed to do precisely that: Enrich your alarm management experience.

Many industries are currently under high pressure to transform. Especially the security industry. 

Regardless of its specific use case, if applied in physical or cyber security – if a security management system's capabilities match the individual needs and conditions of an organization, they enable security operators to streamline and optimize routine security and emergency readiness. Due to their automation capabilities that continue to become ever-encompassing, the savings of both SIEMs and PSIM are immeasurable, particularly when every second counts.

Prioritizing investments in systems designed to deal with day-to-day operational security risks holistically might still feel uncomfortable or even unnecessary to some organizations. With increasingly cloud-based infrastructures, the Internet, and service-oriented architectures, most modern SIEM solutions today are offered as a SaaS business model. And so are PSIM systems like the alarm management platforms evalink talos. Compared to traditional on-premise solutions, using cloud technology and entrusting experts with the off-site hosting of your security operations may yield financial and administrative benefits – and more.  

Looking for help in deciding between cloud vs. on-premise alarm management platforms?

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