Elotec NL redefines fire safety
standards with evalink

With the 2G phase-out, Elotec could no longer rely on their dialer-based alert system. They needed a solution that met strict insurance standards, avoided the complexity of traditional monitoring centers, and operated seamlessly without disrupting daily workflows.

Finding the right fit with the evalink ecosystem

Elotec NL needed a simple, reliable way to notify clients about fire alarms without the expense and complexity of operating a full alarm center and, most importantly, without interfering with their clients’ daily work. Their search for a solution led to dual-protocol alarm transmitters, which required a costly SIA-DC 09 monitoring station, adding unnecessary layers of complexity and manual intervention.

The evalink ecosystem offered a better alternative. Its smart alarm management platform featured virtual receivers, auto-call integrations, and a simple workflow builder for sending instant SMS notifications. This eliminated the need for a traditional monitoring center, providing Elotec NL with an efficient and dependable system.

To complete the solution, evalink introduced the ipTNA4i and TNA Connect V2 transmitters—devices renowned for their reliability. Elotec NL tested these on fire alarms and external cooling system alerts, finding them quick to install, intuitive, and operational within minutes. The transmitters’ plug-and-play functionality saved significant setup time and reduced service trips.

With this proven reliability and streamlined process, Elotec NL made evalink’s TNA devices their default choice for all alarm installations, ensuring their clients receive timely, dependable notifications without any unnecessary complexity.

How evalink transformed Elotec NL’s operations

Streamlining operations and saving time in the field

With evalink TNA, Elotec NL transformed its installation process. What was once time-consuming and resource-intensive is now a quick, efficient workflow. evalink TNA’s remote configuration enables technicians to pre-program devices at the office, creating a seamless plug-and-play experience in the field. This shift significantly reduces installation times and cuts down on costly service trips.

The setup process is straightforward and efficient, requiring only the device’s MAC ID for programming. This eliminates the need for complex software or on-site adjustments, simplifying installations and improving reliability across operations.

Reliability that inspires confidence

Before using evalink, Elotec NL regularly dealt with transmitter reliability issues, requiring constant checks and detracting from their core services. With evalink TNA, those concerns disappear. The robust performance of the TNA devices provides peace of mind, allowing Elotec NL to focus on delivering exceptional fire detection solutions without disruptions.

Instant, reliable notifications for clients

Elotec NL integrated Twilio with evalink to ensure that their clients receive real-time alerts directly to their phones. This responsive notification system removes the need for a full monitoring center, delivering timely, clear communication and enhancing client satisfaction. The solution perfectly aligns with Elotec NL’s commitment to providing a hassle-free experience for its customers.

Exploring new ways to leverage evalink’s capabilities

Elotec NL continues to explore new ways to harness evalink’s potential, including integrating the E.S.P.A.4.4.4. protocol. This would allow device-specific alerts from fire alarm panels to be sent directly to client phones, adding even more value to their services.

Looking to the future: Expanding customer value

Elotec NL is leveraging evalink to drive its business forward, expanding its offerings and delivering even greater value to its clients. evalink’s future-proof capabilities have enabled Elotec NL to seamlessly adapt to changes like the 2G phase-out while laying the groundwork for service expansion.